10 lessons from 10 years working in management consulting

Anyone who survives at a consulting firm for 10 years will have some hard-earned lessons. Here are ten I picked up over the last decade.

I just got sucker punched by a client

Let's talk about what to do when you get sucker punched by your client.

The one blog post that saved this consultant’s job

One reader credits a single post for saving their job. You can read their exact words here.

How to Take Notes in Meetings Like The Rich and Powerful

There are 6 key elements you want to capture coming out of any meeting. I'll show you those plus 5 tips for what to do when you're feeling lost in a meeting.

Are there forbidden words in client meetings?

"Should using the word 'sweet' in a client meeting always be forbidden?" I'll answer that question here.

What’s the common thread between Baskin Robbins, Dr. Pepper, and Management Consulting?

This idea randomly popped in my head today about the similarities between Dr Pepper, Baskin Robbins, and the world of management consulting. The answer: flavors. I’ll explain.

Here’s why you NEED to take all of your vacation every year

The more you move up the ranks, the more scary it is to take vacation, but there are several reasons you NEED to make this a priority.

Nobody Eats Unless Everybody Eats

This post isn’t about overindulgence but instead it’s abut how to work most effectively with a team, especially one under constant pressure to produce results.

3 Reasons Virtual Meetings Will Always Be a Secondary Option

Relationships might be built online but they are solidified in person, whether that be business (think client buyers) or personal (think online dating).

4 Ways to Win When You’re Against the Odds

Finding ways to win against small odds is one of the best ways of differentiating yourself versus your competition.

What the Atlanta Falcons’ Unprecedented Collapse Can Teach Us About Business

There are 3 important lessons you can draw from the Atlanta Falcons' epic shortcoming.

I got called out by a kindergartener for underperforming (and he was totally right)

Isn’t it great how you can always trust your kids to hold up a distortion-free mirror with a reflection of ALL of your behavior?

Life as a consultant: the 10 best pieces of advice I ever received

There is no one path to success in consulting, so it’s interesting to hear what people remember as the most useful advice they’ve picked up so far.

[Guest Post] Three things I’ve learned in one year of management consulting

Most people will tell you that college is the time in your life when you learn the most, but I have to disagree with those people.

Promotion advice for new consultants

You know what the worst thing is that can happen to a consultant trying to get promoted? You telling them exactly what they need to do to lock in that bump to the next level. I'll explain why.

Not getting promoted might be the best thing to ever happen to your career

As painful as it is in the moment, not getting promoted might be exactly what you need to boost your career.

The surprising truth about maximizing client satisfaction

Aspiring management consultants often think maximizing client satisfaction is all about doing whatever the client wants to make them happy. Those people are wrong.

Consulting basics: 10 details you need to start double checking today

With great prestige (and high bill rates) comes great scrutiny.

3 ways to know if you’re wasting your client’s time (and money)

Odds are your clients have a day job in addition to supporting the consulting project where you spend full-time hours. That means wasting client time needs to be a top concern for you.

The art of crafting the perfect executive summary

One of the hardest things to produce as a management consultant is an executive summary.

An iterative process to creating deliverables saves time in the long run

When you work on a presentation or a project deliverable, do you like to sketch out the full document first or polish each section in sequential order before moving on?

7 tips for building relationships every consultant should know

You often hear about how you need to make nice with gatekeepers (which is true), but you can’t stop there.

The fastest way for your client retention to go straight down the toilet

Client retention is tricky. If you don’t watch yourself, you current client can quickly turn into an ex.

4 undisputable reasons why you need to set boundaries with your clients

You might be thinking your business can’t afford to turn away money because of some stupid policy. You’d be thinking wrong.

How to get people to prioritize meeting deadlines

Part of your job as a consultant is to make the unreasonable possible. This often entails assigning a ton of action items and dates to people who probably would prefer you faded away into oblivion.

How to get due date commitments for ANY action item

When it comes to building a career in management consulting, you learn that many of the success habits build on each other. One such habit is setting due dates for every action item.

3 unforgivable mistakes consultants make when pitching a client

Consider these three points below next time you have the opportunity to pitch a client.

12 habits of highly successful consultants [pdf download]

I've observed 12 common habits in those who stick around and find success in consulting.

Where is the line between self-confidence and cockiness?

Trying to describe cockiness vs self-confidence almost reminds me of that famous quote from the Supreme Court trying to describe obscene pornography.

Client proposals: how to know when to skip 2nd and 3rd revisions

Sometimes less is more when it comes to preparing client documents.

Two things you need to stop doing that annoy your boss

Address these two things and you’ll be ahead of the game.

3 reasons your management consulting resume didn’t get a call back for an interview

Without even seeing what you submitted, I can give you a some direction on where you may need to change your approach to improve your odds on the next application.

What does it mean to have a sense of urgency?

I hate the phrase "sense of urgency" but if you don't understand what people mean when they say it, it can become a major roadblock your career progression.

7 ways to know you travel too much for work

When you talk to people that work in client service type of jobs, they'll always tell you travel is part of the job and if you don’t like to travel, you should choose a different career.

5 ways you should never work from home

One of the perks of being in management consulting is the flexibility that you have when you’re not on site with the client. You have to be careful not to abuse it though.

5 ways to influence gatekeepers who want nothing to do with you

Interacting with clients always has a certain element of surprise, but it gets especially fun when the client’s fiscal year is the same as the calendar year.

The best and worst thing about management consulting

When I got involved in Accenture’s recruiting process, someone told me the best and worst thing about consulting, but it didn’t really resonate with me until much later.

How I got my management consulting interview

As MBA recruiting began, I emailed a close mentor to test my conclusion that consulting was the right move. He agreed but that wasn’t all he said. If he stopped there, I wouldn’t be where I am today.